Enhanced Warranty Policy – 40″ Tall, Multipoise 90% Furnace Secondary Heat Exchanger Failures

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PRODUCT CATEGORY

Gas Furnaces

MODELS AFFECTED

Bryant: 340A, 340M, 345M, 350A, 350M, 351D, 351D, 352A, 352M, 355A, 355B, 355C, 355M

Carrier: 58MCA, MCB, MXA, MXA, MXB, MSA, UVB, MVP, MVB, MVC, MTA, MTB, 490A, PG9M

SITUATION:

Carrier is providing an enhanced warranty on the secondary or “condensing” heat exchangers for the above listed 90% high-efficiency furnace models. This bulletin annouces and provides details of this new enhanced warranty coverage policy. This policy ONLY covers the failure and required replacement of a secondary or “condensing” heat exchanger and the following related parts: coupling box kits, cold spot baffle, and cell inlet and outlet panels.

The coverage period for this policy is twenty (20) years from original furnace installation date.

 

OR

High Efficiency Gas Furnace Trade-In Allowance Program (Canada)

May 1, 2015 – April 30, 2017

Please note that this program is only available to homeowners whose failed secondary heat exchanger is covered by the enhanced secondary heat exchanger warranty. Further, it applies only to Bryant® condensing gas furnace models 340A, 340M, 345M, 350A, 350M, 351D, 352A, 352M, 355A, 355B, 355C, 355M, and the Payne® brand condensing gas furnace models 490A and PG9M. Other eligiblity requirements and restrictions apply.

Please Contact us for further information.