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My review is a true testament of their professionalism and knowledge! I was shopping around to replace my ~30 year old AC with a new one. I contacted Furnace & AC experts and I had the privilege of speaking with Uzair. He was extremely knowledgeable and professional in guiding me through the process on the phone. He even visited my house the next day to physically inspect my utility room to provide me with an accurate quote. He sat down with me and thoroughly walked me through all steps involved in the process and recommend me different AC options his company offered.
Since I had a strict budgetary requirement and wasn't able to proceed with the install, I just wanted to give a huge shout out to Uzair for his utmost professionalism and knowlege. Having spoken with a few companies in the last week, my experience with Furnace & AC Experts (and Uzair especially) left an extremely positive experience. I will definitely be reaching out to them in the future!
Laura King
2025-09-18
Trustindex verifies that the original source of the review is Google.
We had an excellent experience from start to finish. Great value and dependable service.
Marco Sgotto
2025-08-31
Trustindex verifies that the original source of the review is Google.
Dave T came by and did an amazing job fixing our rental water heater
Charnpreet Singh
2025-08-21
Trustindex verifies that the original source of the review is Google.
I had an excellent experience with Jasdeep from customer service. He was patient, professional, and went above and beyond to make sure all my questions were answered. Jasdeep listened carefully, provided clear explanations, and resolved my issue quickly. His friendly attitude and genuine willingness to help made the whole process smooth and stress-free. I truly appreciate his outstanding support and would highly recommend his service to others.
Hayoun Lee
2025-08-21
Trustindex verifies that the original source of the review is Google.
I needed a new heat pump to replace my old AC, and I reached out to 4 companies in my area with the best google review ratings. They came in for site inspections and quotes, and Furnace & AC Experts answered my questions in detail and even offered to fix a furnace and thermostat issue confidently when other companies said it's not possible without replacing the furnace or to contact Carrier for support.
Sumit, the technician, installed the heat pump and tested everything very thoroughly without rushing. He was very professional and reliable.
Overall, I had a very good experience with FACE from the beginning to the end and would highly recommend their service.
Mahmuduzzaman Khan
2025-08-18
Trustindex verifies that the original source of the review is Google.
They did the installation of the 3 ton carrier AC in time and worked professionally.
Tamrin Khan
2025-08-16
Trustindex verifies that the original source of the review is Google.
Excellent work and communication. Asif was professional and came by to check on the installation.
The installers, Ali and Ali, were very efficient, clean, diligent and quick. They did a fantastic job. Absolutely recommend them to anyone. Keep up the good work 👍🏽
Kumar K Reddy
2025-08-14
Trustindex verifies that the original source of the review is Google.
Exceptional Service from Furnace & AC Experts
I recently had the Carrier Infinity series installed by Furnace & AC Experts at my home in Mississauga, and I couldn’t be more pleased with the entire experience. The team installed the following on August 11–12, 2025:
1. Carrier Infinity Modulating Furnace (Model: 59MN7C080C21--20)
2. Carrier Infinity 4-Ton Variable-Speed Air Conditioner (Model: 24VNA948A003)
3. Aprilaire 600 Humidifier
4. Carrier Infinity Touch Wi-Fi Thermostat
From start to finish, the team was professional, knowledgeable, and thorough. Asif Khan took the time to explain every detail of the system before and after the installation. His patience and deep understanding of Carrier’s product line were truly commendable. Unlike some other vendors I received quotes from, he never tried to push alternate products I wasn’t interested in. Instead, he ensured I received the Infinity system I specifically asked for — without compromise.
The installation, led by Sumit, was done with great care and precision. The workspace was left spotless, all required testing was completed meticulously, and I was given a detailed walkthrough of the system’s features and controls. Sumit's attention to detail and commitment to doing things right really stood out.
I felt fully informed and supported throughout the process. The team never cut corners, and their professionalism exceeded my expectations. I will definitely be calling Furnace & AC Experts for all future annual maintenance and service needs.
Thank you, Asif and Sumit — from a very satisfied customer.
Julia Kontogiannis
2025-08-12
Trustindex verifies that the original source of the review is Google.
Ali and assistant did an amazing job! Our AC went out in the middle of a heat wave, and Furnace and AC experts were able to schedule us in quickly, and install a brand new AC. They were on time, professional, and our house was cooling off in no time. Thank you!!
JP Gazmen
2025-08-09
Trustindex verifies that the original source of the review is Google.
everyone from the sales team to the installers were professional and a pleasure to work with. we had heat pumps installed, and the job was done well, quickly, and with minimal mess! would recommend Furnace & AC Experts!
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