DON’T PANIC IF YOUR FURNACE HAS BEEN RED TAGGED!

IF YOU OWN A CARRIER OR BRYANT OR PAYNE HIGH-EFFICIENCY FURNACE*,

YOU CAN GET THE BENEFIT OF TRADE-IN ALLOWANCE UPTO $900** or

FREE SECONDARY HEAT EXCHANGER ASSEMBLY***

 

If your Carrier/Bryant/Payne Furnace is less than 20 years old and has been RED tagged because of Secondary heat exchanger failure, the high level of Carbon monoxide or over heating, you are eligible to get upto $900 Trade-in allowance or FREE secondary heat exchanger assembly by Carrier Corp. (See below options)

 

OPTION A: Carrier Trade-in-Allowance

Carrier Trade-in Allowance

Carrier is pleased to announce the Gas Furnace Trade-in Allowance program for 2020 – 2021. Models included are the Carrier® brand 58 series MCA, MCB, MEC, MSA, MTA, MTB, MVB, MVC, MVP, MXA, MXB, UVB

Bryant 340A, 340M, 345M, 350A, 350M, 351D, 352A, 352M, 353A, 353B, 355A, 355B, 355C, 355M

and the Payne® brand condensing gas furnace models 490A, PG9M and PG9UAA.

Beginning May 1, 2021 and running through April 30, 2022, consumers that purchased a Carrier or Bryant or Payne brand gas furnace manufactured between 1993 and 2011 and installed within the past 20 years that have experienced a polypropylene secondary heat exchanger failure are now eligible for a cash allowance directly from Carrier toward the purchase of a new, qualifying Carrier furnace. A MASTERCARD® Pre-paid Card for the applicable trade-in amount will be mailed by Carrier directly to the consumer’s home address.

 

According to Carrier dealer service bulletin DSB09-0022 an official Carrier dealer has to perform Furnace Heat Exchangers inspection procedure. The Heat exchangers inspection must be completed and signed as part of Heat exchangers warranty claim and Trade-in allowance approval process.

This inspection is free of charge.

 

Learn more about Carrier Trade-in allowance Program**

 

OPTION B: Heat Exchanger Replacement under Warranty

Heat Exchanger Assembly

Carrier is providing an enhanced warranty on the secondary or “condensing” heat exchangers for below mentioned high-efficiency furnace models. This bulletin announces and provides details of this new enhanced warranty coverage policy.

***This policy ONLY covers the failure and required replacement of a secondary or “condensing” heat exchanger and the following related parts: coupling box kits, cold spot baffle, and cell inlet and outlet panels.

The coverage period for this policy is twenty (20) years from original furnace installation date.

Checkout Heat Exchanger Replacement Steps

See Video

Here are some documents with more information on Heat Exchanger warranty program

Repair vs Replace

 

*Models included are the Carrier® brand 58 series MCA, MCB, MEC, MSA, MTA, MTB, MVB, MVC, MVP, MXA, MXB, UVB, Bryant 340A, 340M, 345M, 350A, 350M, 351D, 352A, 352M, 353A, 353B, 355A, 355B, 355C, 355M and the Payne® brand condensing gas furnace models 490A, PG9M and PG9UAA